Account & data deletion

1. Email amol@consumerconnectapp.com from the address you sign in with, subject “Delete my account”. Or message us on WhatsApp at +91 96655 07774.
2. We confirm it is you, by replying to that email address.
3. We delete the account within 7 days and confirm in writing.

• Your name, email, role, sign-in data and notification tokens.
• Recordings still waiting on your phone are deleted when you uninstall the app.

Interviews you recorded belong to your company's account, so they stay for your colleagues unless your company asks us to delete them too. When the whole company account closes, we delete all of its interviews within 30 days.

We keep invoices and other records only as long as Indian law requires. We do not keep any other copy and we do not keep “anonymised” versions of your interviews.

An interview can be deleted from the web dashboard's Interviews page. Its transcript and takeaways go at once; its audio and photos are removed from our servers within 7 days. Or ask us and we do it the same day.

Ask the interviewer or their company to delete your recording. If you can't reach them, write to amol@consumerconnectapp.com with the date, place and company of the interview, and we will find it and have it deleted.